Shipping policy
Last updated: August 22, 2026
Where we ship from
Shoebox Dynasty is an online-only retailer. Every order ships from Phoenix, Arizona, United States. Every card listed on this site is already in our physical possession before you order — nothing is drop-shipped, pre-ordered, or sourced from a third party after purchase.
Where we ship to
We currently ship within the United States only, including all 50 states. We do not ship internationally at this time, and we do not ship to freight forwarders.
Processing time
Orders are packed and handed to USPS within 1 to 3 business days of payment. Business days are Monday through Friday, excluding US federal holidays. You receive a tracking number by email as soon as the shipping label is created.
Shipping methods, cost, and delivery time
| Method | Cost | Estimated delivery after shipping |
|---|---|---|
| USPS Ground Advantage — standard, tracked and insured | Calculated at checkout before payment | 2 to 5 business days |
| USPS Ground Advantage — high-value and graded cards, additional coverage | Calculated at checkout before payment | 2 to 5 business days |
The exact shipping cost for your order is shown at checkout before you confirm payment. There are no handling fees or surcharges added after checkout. Delivery estimates are provided by USPS and are not guaranteed; carrier delays, weather, and holiday volume can extend them.
How your order is packaged
Standard orders ship in a penny sleeve, top loader, and rigid flat mailer. High-value and graded cards ship in a bubble mailer with additional coverage. Every order, regardless of value, ships with tracking and carrier insurance.
Tracking your order
Your tracking number is emailed to you the moment the label is created. If you have not received it, check your spam folder, then contact us and we will resend it. Tracking can take up to 24 hours to begin showing scans after the label is created.
Lost or delayed shipments
If tracking shows no movement for 10 business days, or shows delivered but nothing arrived, contact us. We will open a claim with USPS and work through it with you.
Packages damaged in transit
Damage that happens after we hand a package to USPS is covered by carrier insurance rather than by a return. If your package arrives damaged, keep all of the packaging exactly as it arrived, photograph the outer mailer, the inner packaging, and the card before unpacking any further, and email us within 3 calendar days of delivery. We file the USPS claim on your behalf and follow it through with you. Full details are in our refund policy.
Taxes and duties
Applicable US sales tax is calculated and displayed at checkout before payment is confirmed. Because we ship domestically only, there are no customs duties or import charges.
Questions
Shoebox Dynasty
3961 E. Chandler Blvd, Ste 111-258
Phoenix, AZ 85048, United States
Email: chase@shoeboxdynasty.com
Phone: 480-757-7754
We reply within 1 business day.